Through our years of experience with Guidewire (GW) implementations and our close alliance with GW; the GW workbench enables a transformational shift in approach to testing – faster, more coverage and just better. The key capabilities include the following 4 components:

• Page object generator – generate the unique locators for all page objects in PC, BC and CC (~1900 pages/panels each) in minutes! When a page is changed or customized, that incremental change is also processed and automation scripts updated
• Product model extractor – ability to parse the product model details into a consumable data structure and offer truly customized test scripts specific for your business including products, coverages, policy lines, offerings, questions sets and business logic
• Automated and optimized test design – using our components above combined with pre-built templates, we can generate statistically optimized test cases specific for your product model in minutes that can be immediately ran in the Next Gen Testing Platform
• GW data extractor – a refined data management utility to capture required test data from your environment to be used in the generated scripts or for manual testing

Our SAP Testing workbench includes custom-built capabilities to automate actions in SAP GUI, Fiori and other components. Some of the features and use cases include:

• EY-built SAP GUI automation driver
• Data creation and reconciliation
• Supports SAP GUI, C4C, Fiori, API, Web, Mobile, Database and other testing
• Automation of repeatable tasks such as configuration of multiple organizational objects
• Supports end to end regression test suites
• Script creation can be completed by users with no coding knowledge utilizing over 250 core reusable components and SAP specific or client specific components

Using our years of experience in the payments and financial services area, the payments workbench is carefully designed to include specific customer journeys, optimized test design and test cases within our Next Gen Testing Platform. Some of the key capabilities include:

• NACHA Afinis API Catalogue: all financial institutes use industry-standard Afinis API for online banking and payments. EY’s NextGen automation scripts simulate API calls and responses which seamlessly integrate with most client environments
• EMVCo SRC 'Click to Pay': EY test case repository (250+) to certify a merchant with a Payment network, guide our client to define the requirements, and test repository will reduce the test preparation effort
• Automated regression suite to test forward and backward compatibility of APIs in an agile environment

Using cutting edge tools and technologies, this workbench will help you automate the validation of millions or even billions of records of data, including complex transformations, with minimal infrastructure. All that leveraging simple easy-to-follow English instructions. Also, these work seamlessly with the other workbenches so you can run your end-to-end tests with little effort.

Some of the use cases include:

• Data conversion testing
• Financial reconciliation of balance sheets, income statements and general ledger (GL)
• Compare migrated data against source data
• Validate data integrity, fidelity and accuracy after transfers to/from third parties/external vendors
• Report data validation results in custom format or off-the-shelf reporting tools
• Validation of inserts/updates from UI tests
• Compare datasets between environments

Using machine learning, analytics and other advanced technologies, this workbench includes tools to modernize test automation and other testing processes so you can test smarter, not harder. These solutions will be customized for your unique conditions and data to improve accuracy. Examples include:

• Predictive modeling for test execution and planning
• Defect root cause analysis using NLP
• Translate manual test steps to test automation using NLP
• Intelligent exploratory testing bots
• Manual test case normalization and standardization
• Production incident analysis for missing test coverage

Using AI, programmable voice platforms and EY’s Next Gen Testing Platform, our IVR Automation capability can automate inbound and outbound calls, caller inputs and prompt validations. This capability enables much broader testing than what’s possible to do manually, including different languages and large number of variations and possibilities. Some of the key features include:

• Automate inbound and outbound IVR calls in parallel
• Convert speech to text options for verifications
• Live transcription via call stream
• Play DTMF tones, AI generated speech, dial prompts, hang up or take other actions
• Call transcriptions, recordings and test execution results for later review